Return/Exchange Policy
We hope that you love all your purchases from Thomas Runway Boutique. However, we understand that sometimes you may need to return or exchange a purchase. Customers have 14 days to return online merchandise only for exchange or store credit that will be emailed to you in the form of E-gift card
What will cause my item(s) not to be eligible for return?
•It has been more than 14 days
•If your item(s) are on clearance
•If item(s) are not in original condition (unworn, smoke-free condition, unwashed, and original tags intact)
•It has been more than 14 days
•If your item(s) are on clearance
•If item(s) are not in original condition (unworn, smoke-free condition, unwashed, and original tags intact)
if you are exchanging we will issue you credit to re-purchase your item(s) if the size desired is available.
How do I send merchandise back?
How do I send merchandise back?
Customer is fully responsible for returning, and providing a shipping label for their return.
Send merchandise back to the address below:
Send merchandise back to the address below:
9305 River Ln
New Orleans, LA 70123
United States
New Orleans, LA 70123
United States