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Return/Exchange Policy

HEY RUNWAY BABES,

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      Return/Exchange Policy

      We hope that you love all your purchases from Thomas Runway Boutique. However, we understand that sometimes you may need to return or exchange a purchase. Customers have 14 days to return online merchandise only for exchange or store credit that will be emailed to you in the form of E-gift card

       What will cause my item(s) not to be eligible for return?
      •It has been more than 14 days from when you received your order
      •If your item(s) was on clearance
      •If item(s) are not in original condition (unworn, smoke-free condition, unwashed, and original tags intact) 
      if you are exchanging we will issue you store credit and you can purchase the item with the size needed if it is still in stock.
      How do I send merchandise back?
      Send merchandise back to the address below:
      2926 Johnson St. Metairie La 70001

       

      We thank you so much for your understanding and support!  

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