Return/Exchange Policy
RETURN/EXCHANGE POLICY
WE HOPE THAT YOU LOVE ALL YOUR PURCHASES FROM THOMAS RUNWAY BOUTIQUE. HOWEVER, WE UNDERSTAND THAT SOMETIMES YOU MAY NEED TO RETURN OR EXCHANGE A PURCHASE. CUSTOMERS HAVE 14 DAYS TO RETURN ONLINE MERCHANDISE ONLY FOR EXCHANGE OR STORE CREDIT THAT WILL BE EMAILED TO YOU IN THE FORM OF E-GIFT CARD
What will cause my item(s) not to be eligible for return?
•It has been more than 14 days from when you received your order
•If your item(s) was on clearance
•If item(s) are not in original condition (unworn, smoke-free condition, unwashed, and original tags intact)
if you are exchanging we will issue you store credit and you can purchase the item with the size needed if it is still in stock.
How do I send merchandise back?
Send merchandise back to the address below:
9305 River Ln
New Orleans, LA 70123
United States
We thank you so much for your understanding and support!
WE HOPE THAT YOU LOVE ALL YOUR PURCHASES FROM THOMAS RUNWAY BOUTIQUE. HOWEVER, WE UNDERSTAND THAT SOMETIMES YOU MAY NEED TO RETURN OR EXCHANGE A PURCHASE. CUSTOMERS HAVE 14 DAYS TO RETURN ONLINE MERCHANDISE ONLY FOR EXCHANGE OR STORE CREDIT THAT WILL BE EMAILED TO YOU IN THE FORM OF E-GIFT CARD
What will cause my item(s) not to be eligible for return?
•It has been more than 14 days from when you received your order
•If your item(s) was on clearance
•If item(s) are not in original condition (unworn, smoke-free condition, unwashed, and original tags intact)
if you are exchanging we will issue you store credit and you can purchase the item with the size needed if it is still in stock.
How do I send merchandise back?
Send merchandise back to the address below:
9305 River Ln
New Orleans, LA 70123
United States
We thank you so much for your understanding and support!